Press Windows key + R to type services.msc in the run window, and click OK to open Service Manager. Check if you have installed Apple Mobile Device Service (AMDS). Restart our product to check if the app can detect your device.Ħ. Connect your device until iTunes can recognize your device. If your iTunes can recognize your device but our product can't, do as what follows. Check out whether your iTunes can recognize your device.ĥ. Make sure you've downloaded the latest version of iPhone Data Recovery.Ĥ. In case the connection is unstable, try to change other USB cable and try again.ģ. Make sure that you unlock your device and click "Trust" button on your device to trust the computer.Ģ. Disconnect your device and connect it again. If your device can not be detected, you can follow the steps below to solve such problems:ġ. Your problem is probably caused by something wrong with USB connection.
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